Information Technology

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Course Description

The Information Technology course is traditionally offered as the beginning Technology course. Students do not have to meet any prequalification requirements to take the course. An interest in computer applications, hardware and software are the primary recommendation. Students have the opportunity to learn about Information Technologies  through a combination of hands-on live work projects and theory studies. The course is appropriate for persons working in any technical or support position and meets all the test objectives for the A+ IT Technician. Information Technology has a specific concentration in topics that correlate with the CompTIA® A+ and Network + exam objectives. CompTIA is an international organization that maintains standards-based certifications for Information Technology professionals. Visit their site for more information at

Intended Learning Outcomes

Students will learn about computer Applications, Hardware and Software.

Applications: Working in teams with there instructor students learn how to defend computer systems and networks against cyber attacks from both malicous software and hackers to prepare for  the Maine Cyber Deffence Competition. In the competition students will defend seven different systems against an active attack. Students learn how to detect, prevent and repair computers and networks under attacked and infected by viruses, malware, spys and hackers.

Hardware: Working with components, their function, what to do when failures occur, with opportunities to apply what they learn in practical situations through a series of hands-on labs. The course is appropriate for persons working in any technical or support position and meets all the test objectives of the CompTIA A+ certification.

Software: Working Operating Systems such as Windows NT/2000, Windows XP, Vista and Windows 7 operating systems. Students gain experience in installing, managing and troubleshooting the Windows family of operating systems. Students learn how to recognize and correct common operating system errors including viruses, cyber attacks and more. Students practice what they have learned through a series of hands-on labs and instructor demonstrations.

At the end of the course, students who are interested in obtaining certification will have the opportunity to qualify for the certification exam. Students who meet the qualifications will have the opportunity to take the exam at low cost.

The Student will be able to:

• Identify and state the purpose of hardware components

• Build, repair, and maintain computer systems

• Install & maintain operating systems & application software

• Understand basic network concepts

• Use fluently the operating system Windows XP Professional

Windows Vista, Windows 7

• Configure security settings & software

  •  Software firewalls
  •  Supervision and monitoring
  •  Software upgrades & patches
  •  Malware detection & prevention
  •  Cyber Defense

Certificates/Licensing Opportunities:

1.A+ Essentials CompTIA 220-701

2.A+ IT Technician 220-702

3.CompTIA Network+

To earn the A+ certification, students must pass both A+ exams: A+ Essentials and A+ IT Technician.

CompTIA A+ certification validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism.

To earn the Comp TIA Network + certification you must pass the COMPTIA Network+ exam.

CompTIA’s Network+ is intended to certify networking technicians with 18 to 24 months of experience. Attaining Network+ certification indicates that you know how to configure and install the TCP/IP client. This exam is vendor- and product-neutral, covering a range of networking technologies.

Dual Enrollment Opportunities:

The Computer Repair & Networking Technology program has a dual enrollment agreement with Northern Maine Community College (NMCC). After completing the program and achieving certification in the A+ and Network+ exams, students are eligible to receive 9 credits in the Computer Electronics program. COE-122 Computer Fundamentals, COE-123 Computer Fundamentals Lab and COE-125 Networking Hardware.


A+ Guide to Hardware: Managing, Maintaining, and Troubleshooting            By Jean Andrews

A+ Guide to Software: Managing, Maintaining, and Troubleshooting 

Network+ Study Guide: Exam N10-003, 4th Edition SYBEX. Wiley Publishing, Inc. 2005

LabSim A+ Essentials and IT Technician. TestOut Corporation. 2008

LabSim Network+. TestOut Corporation. 2008

Student Expectations

Students are expected to successfully pass computer generated test based on lesson plans and lectures derived from the study guides as well as perform several hands on labs covering both construction, test, troubleshooting, repair and configuring of both computer hardware and software. Students are expected to successfully complete the computer generated TestOut Simulation software. Student performance is assessed through daily observation so poor attendance will have an adverse affect on your grade.



Grading Scale:

A+ = 100 % B+ = 89-86 % C+ = 79-76 %

A = 99-95 % B = 85-83 % C = 75-73 %

A- = 94-90 % B- = 82-80 % C- = 72-70 %

Plagiarism, cheating and other forms of academic dishonesty are prohibited. In addition to other possible disciplinary sanctions, which may be imposed through the regular institutional procedures as a result of academic misconduct, your instructor will assign an “F” for any exercise or examination that evidences academic misconduct on the first offense, and he or she will assign an “F” for the course for repeated offenses.

Course Outline

Computer Fundamentals

Component Overview

System Power


Installation and Configuration

Disk Drives


System Upgrades


System Maintenance


Operating System Overview

Installation and Upgrade

Operating System Fundamentals

Device Management

Disk Management

File, Directory and Application Management

Network Security

Internet Access